Choose Your Perfect Plan
Start reducing customer wait times today with our flexible pricing plans. All plans include WhatsApp conversations. Some plans also offer a 7-day free trial.
Where is your business located?
Pricing varies by country and region
7-day free trial
Ideal for testing and exploring queue management before committing
7-day free trial
Best for small to mid-sized businesses with steady customer flow
7-day free trial
Built for high-demand restaurants and busy venues
Compare All Features
See what's included in each plan and find the perfect fit for your business.
| Features | Starter | Basic | Pro |
|---|---|---|---|
| Usage Limits | |||
Monthly customers | 1000 | 3000 | Unlimited |
Included WhatsApp conversations | 300 | 900 | 2000 |
WhatsApp overage rate | $0.03 per conversation | $0.03 per conversation | $0.03 per conversation |
Additional device access | 1 | 5 | 20 |
| Core Features | |||
Real-time waitlist dashboard | |||
Two-way messaging | |||
Customer self-cancellation | |||
Estimated wait times | |||
Self check-in | |||
Geo-fencing | |||
| Customization | |||
Custom branding | |||
| Analytics & Reporting | |||
Basic analytics dashboard | |||
Advanced reports & insights | |||
| Support | |||
Email support | |||
Priority support | |||
Frequently Asked Questions
Everything you need to know about our pricing and plans.
Yes! Both Basic and Pro plans include a 7-day free trial. Enterprise customers can request a personalized demo.
A notification is counted each time you send a template message before the customer replies, or when an SMS message is sent. Once a customer replies on WhatsApp, a 24-hour conversation window opens and messages within that window are free. For North America (US & Canada), WhatsApp and SMS share the same rate and are grouped under a single notification tier. In other countries, WhatsApp and SMS usage may be tracked separately depending on local pricing and availability.
If you exceed your included usage limit, additional usage is billed at the overage rate for your plan. You'll be notified before reaching your limits.
A WhatsApp Conversation begins when a customer replies to your message. Before the customer replies, you can only send template messages, and each one is charged. Once the customer responds, a 24-hour conversation window opens, allowing you to send unlimited free-form messages at no extra charge until the window expires.
Absolutely. You can upgrade or downgrade at any time. Upgrades take effect immediately, while downgrades apply at the next billing cycle.
We accept all major credit cards (Visa, MasterCard, American Express) and PayPal. Enterprise customers can also pay via bank transfer or invoice.
No setup fees. Every plan includes free onboarding and guidance to help you get started quickly.
Yes, you can cancel your plan at any time. Your account will remain active until the end of your current billing period — no cancellation fees.
We don't offer refunds since every account starts with a 7-day free trial. Refunds may be issued where required by applicable law.
Yes. Buzzturn uses enterprise-grade encryption, regular backups, and secure infrastructure to keep your data protected at all times.
Ready to Reduce Customer Wait Times?
Start your 7-day free trial today.